Terms & Conditions

FAQ

How long does it take?

Because each artist works with a different medium and has a personal style, the ETA really depends on the individual artist-- this time will be displayed on their profiles. Our time frame is anywhere between 3-14 days. Remember, part of the experience is the waiting- have contact with your artist and expect to see other suprises compliments of the Dreame Team!

Give in to the Unknown: Accept this as one aspect of your life that you don't control. Everything is available to us all of the time-- love that this experience takes patience and care.

How much does it cost?

Spend between $10-$300. This is your opportunity to commission your first piece of art work-and afford it!

When commisioning art, the price always depends on the medium the artist works with. (pencil, ink, oil, digital, watercolor, etc)

What am I getting?

Your one-of-a-kind art will be sent to you as a jpeg or as an A3 print (unless specified otherwise).

What is the estimated delivery time for my print?

Once your image is ready it takes up to 2 weeks to ship to you! In the meantime, your job is to pick the perfect place to display your print.

What if my story is really personal?

We receive many personal and moving stories. In fact we encourage you to be open and honest. If you are not comfortable with your story being shared, let us know! Just unclick the 'add story to gallery' box in the fun form and no one will ever know.

The origins of the right to privacy can be traced to the nineteenth century and we intend to perfect it!

I have the story but I don't know which artist to choose.

Dreame artist managers are on call 24/7 to help you. We can help you find an artist best suited to your personal style - so send them an e-mail at artify@dreame.me.

Did you know the more decisions that we make, the more we suffer from fatigue: decision fatigue. So let us do some deciding for you!

Can I buy this as a gift?

This is highly recommended. The Dreame experience is the ultimate way to show you care. Just choose the artist that best fits your loved-one, click the 'Gift' button and their imagination will take care of the rest.

Giving and receiving are the same: The more you give, the more you get back. It’s a beautiful fact of life!

How do I pay?

We accept Paypal and all forms of credit card.

Paying online is much faster than snail mail, wagon mail, and carrier pigeon. Plus all of your details will stay within the Dreame's secure system.

If I'm unsatisfied with the final product will I be refunded?

Customer satisfaction is a priority at Dreame. If you are unsatisfied with your artwork; please email info@dreame.me.

We want you to be happy!

What if I want the original?

If the artwork is hand made - you can buy the exclusive rights to it and it will be delivered to you for an additional $200. You can also pay $200 to own exlusive rights to a digital image. Please contact emily@dreame.me about these matters

Commissioned art is not your average retail experience. The artist must consider everything, all costs, all ideas, and all parties (including us). Therefore, whenever commissioning art, the original will cost more, but trust us it is worth it.